Because each piece is crafted with care, all sales are final once an order is placed. If you have a concern, reach out within 24 hours, and we’ll see what’s possible.

Once your piece begins its journey to you, you’ll receive a tracking link via email.

To ensure safe and secure delivery, we currently only ship to physical addresses.

We understand that waiting for a special piece can be hard. If your order is delayed or missing, contact us, we’ll work with our shipping partners to help resolve the issue.

Yes. Every gemstone is ethically sourced and naturally beautiful, with unique variations that make your piece one-of-a-kind and universal, just like you.

Not yet, but it’s something we’re dreaming up for the future. Sign up for our newsletter to be the first to know when it’s available.

Our jewellery is made for everyday wearing, but like all gold-plated pieces, it thrives with a little care. Keep it dry, avoid chemicals, and store it in its pouch to preserve its shine.

Check our ring size guide on the product page or try the string method at home. Need help? Message us, we’ll guide you to the perfect fit.

Some of our pieces are adjustable, check the product details. If you’re unsure, reach out before ordering.

Every Satvrn Jewellery piece is handcrafted with intention, making each one truly unique. Because of this, all sales are final.

If something isn’t quite right, we’ll make it right. Contact us within 48 hours of receiving your order with a photo, and we’ll offer a repair, replacement, or store credit, depending on the situation.

If you'd like to exchange your piece for a different style or size, contact us within 14 days. Once we receive your original item, we’ll begin preparing your new treasure. Exchanges depend on availability, but we’ll do our best to match you with the perfect piece.

Each piece is crafted by skilled artisans in Sri Lanka, blending traditional techniques with modern design, ensuring both quality and intention in every detail.